Managerial green leadership behavior and its impact on employee environmental citizenship behavior: The mediating role of green intellectual capital in the hospitality sector

Abstract

Hospitality organisations are crucial in driving green and sustainable business practices as the world advances toward global decarbonisation. This study investigates the relationship between Green Leadership Behavior (GLB) and employee Environmental Citizenship Behavior (ECB), focusing on the mediating role of three facets of Green Intellectual Capital (GIC), i.e. Green Human Capital (GHC), Green Structural Capital (GSC) and Green Relational Capital (GRC). The study is based on a multilevel dataset comprising 264 employees (Level 1) nested within 16 hospitality organisations (Level 2). We used a 2-1-1 multilevel mediation model to analyse the data, using Jamovi 2.5 software. We found that GHC, GSC, and GRC serve as a mechanism through which GLB is associated with increased ECB. The study recommends valuable insights for hospitality organisations to provide the necessary and timely availability of intangible assets such as GHC, GSC, and GRC so that GLB may effectively exploit GIC to encourage ECB. We contribute to the leadership literature in tourism and hospitality by identifying key pathways through which GLB influences ECB, emphasising the crucial role of GIC in shaping employees’ environmentally friendly behaviors.